Services Terms and Conditions

Normally for contract and maintenance services for companies, we will have a services agreement between the two parties regarding services statements, oral or written, which will be considered valid.

Mosseal is not liable for any damages directly or indirectly related to the use of our product and services if users misuse them. We make no warranties, expressed or implied, for the quality of our services case by case basis.

For companies, all payments must be made in a timely manner according to our payments term. Failure to make timely payments may result in the suspension or termination of contract maintenance services. For houses, all payments must be made after completion or a police report will be filed on the same day.

Our cost of onsite installation charges is only covered on the agreed onsite date with our planner. As Mosseal Mosquito Net will make every effort to deliver our insect screen installation services in a timely manner. Any date change must inform in advance, otherwise, transportation fees will be charged to the buyer.

Mosseal Insect Screen or mosquito net does not accept returns or provide refunds after installation unless there is a product quality issue, fair to both parties.

Mosseal Insect Screen warrants that our services will be indicated in our services agreement contract. Will be of acceptable quality and fit for the purposes they are intended for. We do not provide any other warranties outside of the services agreement.

Any modification or repair of the insect screen or mosquito net from us will go on a case basis. If it’s a product issue within the warranty period will be fully under our care. If human cause will not be covered in our services agreement, any modification will be charged accordingly.

Mosseal Mosquito Net and Insect Screen will reserve the right to terminate any user Services Terms and Conditions at any time without notice if we found any illegal activity to happen on the services.

For any cancellation of an onsite job, the deposit amount will not be refunded if the issue is on the client changing their mind or any other issues.