Common Asked Questions

After so many years in this insect screen and mosquito net industry, we’ve compiled a comprehensive list of the most frequently asked questions for you.

Find out more about insect screens and mosquito no installations question below so you can make the most informed decision.

1. How to make an appointment for a site visit?

You may use the “Chat” button to contact our planner, after having all your details, our planner will arrange for our Certified Installer for a site visit with a confirmed date.

2. How to get a draft quote for my screen or mosquito net installation?

Getting a quote can be easier by following our “Ask For Quote” page and you can get a draft quote from us.

3. Do you offer onsite measurements and demos?

Yes, we do, but you have to contact our planner to check if there is any Certified Installer around your area so that we can arrange for you. The best way is to send us the photo or dimension of your window so that we can easily help you get the proper quote prices for installation and everything.

4. Can I get same-day installation without arranging an on-site appointment with our planner?

No, as before installation we have to measure and prepare the products in our warehouse, some doors and windows will require a customized fabrication. Also, all our Certified Installers will only follow the planned schedule for daily tasks. This is to ensure we did all the insect screen and mosquito net installation in the proper method instead rushing.

5. Do you do proper Magnetic Insect Screens installation?

Yes, we do. Including all types of windows and doors for magnetic insect screens and proper installation services. For example, casements window insect screens, sliding window insects screen, door gates, window grilles, invisible grilles, awning windows, louvre windows, toilet windows, and any other location require screen installation.

6. Do you offer retractable insect screens and mosquito net installation?

Yes, we do. Normally this will require 3 – 8 working days after the measurement, due to our Certified Installer’s need to fabricate the size for the retractable system to suit the client’s home for door and window.

7. What is the purpose of a retractable insect screen?

Retractable insect screen is commonly used in many advanced countries. Retractable insect screens come with automatic rollback when not needed. And it can extend when you need it, and come with a tension spring to automatically roll back inside the box of the roller system.

8. Why retractable insect screen so slow?

Singapore due to the rare number of people who have the skill and cutting machine for the frame and box. In short, they only have products from manufacturers. So normally what they do is, measure and send the measurement oversea and wait for them to send it over so takes a longer time to complete.

9. Why do some people call insect screens and mosquito nets “Screen Systems”?

Screen Systems is just a Marketing label to charge you more, this thing is just a net to prevent insects to come in that’s all. To us, a system means software or program, unless he can control the net open and close, not a tension spring manually using a hand. So, do not misunderstand that has better features.

10. Is the site installation done by Certified Installer?

All site installations for insect screens or mosquito nets will be only done by our Certified Installer, no general workers are allowed to touch any of our client’s installations, this is to ensure our installation results are staying good work.

11. Do I need to pay any deposit before starting work?

The normal window does not require a deposit. For customized sizes of mosquito nets or insect screens, there is deposit charges are required.

12. When should I make payment?

Normally for houses, full payment should be made after the job is completed. For some houses that need custom fabrication, 10% of payment is required.

13. In your insect screen and mosquito net quality provide longer durability?

We can be guaranteed all types of insect screens and the mosquito net can provide longer durability than other products regardless compare to US or Japan top manufacturers. Until today, we have more than 1000 clients who are still using our products, and so far not been many complaints about installation and quality. But still, how to install properly and how users use the product is the key of determine durability.

14. Is all your insect screens and the mosquito net can fit any type of door or window?

Yes, but before that, the importance is not about the products, is about how we measure and install them properly. Normally all installation for mosquito net is just flat 2D flat surface, type, so if we use the proper method to measure and install, it can install on any type of door, window, and even any location that require pests.

15. How much is your insect screen and mosquito with installation?

To be honest, our pricing is well reasonable with certified installation methods. However, kindly follow this “ASK FOR QUOTE” page to get your quote easily.

16. Can our insect screen help you save air conditioning bills for your home?

In short, it can, but not much. Actually, the concept is just a piece of cover to prevent the aircon leak outside. So whenever you saw some companies mention their insect screen can prevent or save the bill, just a marketing label that wanted to make customers confident in their insect screen product.

17. Is the insect screen or mosquito net easy to do the cleaning?

Yes, it can easily do cleaning, but not necessary to do it frequently as our insect screen and mosquito net products do not easy to get dirty in short. But still, depending on your house environment and location, if your house is just beside the food court or road, it can be dusty after some time, some people might understand this. For normal usage, you may do a clean-up annually if you wish to.

18. Is your screen can slightly prevent the sun come into the house?

Yes, this net is just like the normal car window shade sunblock, it can help to prevent part of the sun come in. It also helps to make your inner house temperature become colder and more comfortable.

19. Can I choose a color for my mosquito net and insect screen installation service?

Yes, normally we will have 5 colors to match all your house concepts. Expects some time due to we have overwhelming of proper installation causing some color stock finished. You may still check with our planner for your favorite color.

20. Can I install your insect screen or mosquito net by myself?

No. According to our experiences, most house owners thought very easily about what they see online DIY. End up installing wrongly spoil the product and no warranty. So the best way is to install by our Certified Installer which comes with a warranty. And the cost is included installation and products.

21. How long does it take to install my mosquito net or insect screen?

If normally the window does not require custom fabrication, it requires 1 day based on 5 window houses. To ensure all our client’s installations are done according to our certified method, it might take a longer time to complete.

22. How to contact your support for insect screen installation service?

The best way is to press the “CHAT” button to deal with our planner so that she can provide you with more details if you have any doubts.

23. What is Magnetic Insect Screen?

Magnetic insect screen actually is a good solution to help you install it without the need for expensive cost if you already have an existing window. It’s a kind of magic net sealing that helps you prevent mosquitoes, cockroaches, bees, flies insects, unknown bites, even lizards, and more.

24. How long can a Magnetic Insect Screen last?

It can last very long on a yearly basis, if just normal use in a gentle or proper way, it can last many years. But if told you can last forever it is not possible, as all the magnetic and plastic things will spoil some days after being under the sun for a long time. We also offer a minor repair service if necessary, but so far our insect screen and mosquito net according to our clients can last for many years.

25. Will my members of the house feel difficult to breathe after the insect screen is installed?

No, some more indirectly make the house become more cold and comfortable. The net has billions of small holes if the quality of the insect screen is good. So please do not worry about this.

Are you still looking for answers to your questions but not finding the answer you need? Don’t worry, you’re not alone. You can still contact our planner by clicking above “CHAT” button. Thanks for reading!